Lauren B Jewelry Design Process

Welcome to Lauren B

With many years of experience in the jewelry industry, Lauren B is a leader in the field of custom engagement and wedding rings. All of our designs are handcrafted to fit the exact shape and measurements of the center stone for every ring; whether it be one of our many rings that are available for purchase in person, or a custom made design. We’re equally as well known for our extensive loose diamond, colored gemstone, and moissanite inventory where your best center stone options will be found. We take these two factors and combine them with a hands-on personalized customer service approach for clients working with us in our New York showroom, or designing remotely from around the world.

We look forward to working with you!

INDEX

Welcome to Lauren B1
Custom Design3
Working with Us Remotely5
Working with Us in Person7

Frequently Asked Questions10
Documents with Purchase10
Frequently Asked Questions 11

10,000 Custom Rings Handmade & Growing

"They definitely didn't take any shortcuts with the process. The quality of the ring speaks for itself. The craftsmanship is impeccable and truthfully I don't think we could imagine any another jeweler being on par."

"On top of the amazing service, my fiance was floored by the beauty of the ring. I shopped around, and Lauren B was by far the most elegant and beautiful on the market."

"All in all, I have nothing but praise for Lauren B - they're leading the market in a way that encourages international clientele. I could have easily found somewhere close to home that was more convenient but for their pricing, customer service and ease of process, why would I?"

Custom Design

We have over 350 in-stock engagement rings available for purchase, however, if you do not find that perfect ring exactly as you want it, then our custom design process is for you!

There is no additional fee for custom building your ring, and every setting is handmade to suit the exact measurements and outline of every center stone; regardless of shape, size, or stone type.

We create our rings using precious metals of 14K and 18K gold in any color combination, as well as platinum.

Watch our Handmade Engagement Ring Process Here!

Step 1: Ring Design

Your complete engagement ring is comprised of two main pricing components: the center-stone and setting. In our custom design program, we can make any setting design shown on our website or social media for any size, quality, or shape center-stone. We can also fuse various design elements of different rings into your custom ring.

Step 2: The Center-Stone

Based on your price range and center-stone specifications, a Lauren B design consultant will carefully sort through our expansive inventory and hand select the best options to present you with. We have a wide selection of both natural and lab grown diamonds, along with alternatives like moissanites and color gemstone, to select from; view our full inventory here. It is recommended that you proceed to the center-stone selection phase if you are ready to move forward with finalizing your complete ring design and securing your center-stone with a deposit. Our inventory is ever changing, and what is available today will likely not be available in the near future.

Diamond Holds Our exclusive in-house inventory moves quickly. If you are seriously interested in a specific diamond, you may place it on a temporary three-day "hold" by putting a non-refundable 10% deposit down on the stone. Once the deposit has been processed, a design consultant will contact you with next steps to purchasing the stone or starting the custom design process.

Provided Stones - We can re-set your heirloom center stone, or existing engagement ring center stone. We also work with recently purchased outside stones as long as we are provided an equal opportunity to offer you something of comparable, or better, quality and price from our inventory. Please note that our outside stone ‘corkage fee’ starts at $300 and varies based on your exact center-stone size, finger size and setting design of your choice. We require your diamond to be in-house to create the custom setting. We will send you a prepaid insured shipping label to safely send your center-stone to our showroom.

Step 3: Payment & Production

Once the center-stone is selected and the complete ring design is finalized, your design consultant will email you a full price break- down of your order, re-confirming every detail. At this time, a 50% deposit is required in order to remove the stone from our inventory and to begin production on your custom piece. Anytime you make a deposit or payment towards your order, you will receive an official work order receipt with all the details of your purchase, payment(s) made and balance due. Standard production time for a custom ring is approximately three to five weeks, and once complete we will arrange the next steps of final payment, and shipping or in-person pick up. Rush production is available and additional fees are associated with certain deadlines.

Working With Us Remotely

We work with a majority of our clients remotely, communicating exclusively by email and phone. Read more about this process below.

Ring Design - Many of our clients base their chosen ring design off of our previously designed engagement rings and customize along the way. You can find an extensive catalogue of completed rings for inspiration on our website www.laurenb.com, Instagram page or YouTube channel. Your Design Consultant is available to guide you every step of the way and help finalize each component of your ring setting style. To obtain you ring size we can end you a try-at-home plastic ring sizing tray which you can learn more about here

Center-Stone Selection - Your Design Consultant will email you an HD quality Diamond Selection video so you can clearly see the nuances and beauty of each stone. You can also select options on your own from our in-house diamond inventory which are hand selected to maximize beauty and value; all of our diamonds are graded by the GIA and we offer both natural and lab grown options. Unlike many websites, we do not carelessly list a database of diamonds from other vendors because we ensure each stone’s quality firsthand. We recommend that you quickly notify your consultant as to which stone you like best so that it can be held aside for you during the deposit process; it can be held for a limited time without a deposit before being released back into inventory.

Deposit and Payment Methods - Once the center-stone and design are finalized, a 50% deposit is requested to remove the stone from our inventory and to begin production on your custom design. Lauren B accepts all major credit cards, checks, bank wire transfers and PayPal payments. For credit card payments we will send you a password protected Adobe Sign Credit Card Authorization Form, where you can securely provide your card details. Wire transfers are preferred and your Design Consultant will send you our account details in order to help you initiate one. To read about financing and layaway plans, Please Click Here. Anytime that you make a deposit or payment towards your order, you will receive an official work order receipt with all the details of your purchase, payment(s) made and balance due.

Virtual Appointments - You can view our ring designs and loose stone inventory in real time with a Lauren B Design Consultant! At the end of the meeting we will record all the notes on your favorite styles and center -stones. We can create an order on the spot or save this information for whenever you are ready to proceed.Click here to schedule a time

Working With Us Remotely Continued

Ring Production - We ask for 3-5 weeks to create each custom ring, however we can accommodate most time-frames as long as it is discussed prior to production. Please note there are a rush fees associated with certain deadlines.

Ring Completion - Once your ring is finished, your Design Consultant will contact you via email along with an HD video, or photos of your finished piece. During this time, the final payment will be initiated and shipping details will be confirmed. We will always re-confirm the mailing address with you as well as the date of arrival to ensure someone is available to sign for the package.

Delivery & Documents - All rings are shipped via FedEx or UPS overnight or next day air, and insured for the full value of your purchase. If the finished piece is mailed outside of New York state, there is no applicable sales tax. Should you live internationally there are local duties/taxes that you will be responsible for. We will send the ring to you on your desired date and will also email you a tracking number ahead of time. Your ring will come with an official Lauren B receipt, diamond grading report (if applicable), full appraisal and limited lifetime warranty card. For a full list of documents you will receive, click here

Working with Us In-Person

We highly recommend scheduling an appointment before making a trip to our showroom, to ensure one of our Design Consultants are available to provide you with a one-on-one consultation. Sundays are strictly by appointment only; please refer to our showroom hours here.

Initial Appointment - We will create a design file where your setting design, ring size, and center stone preferences are recorded in our online database. The file can easily be accessed in the future whenever you choose to move forward. If you find your ideal ring during your appointment, we will assist you with your purchase.

Follow Up - We will follow up with you, or your significant other, promptly after the appointment and can continue with the next steps of finalizing the design remotely or in our showroom.

Working With Us In-Person Continued

Center-Stone Selection - If you are interested in viewing a specific selection of center stones, it is best to give us as much notice as possible so we can prepare the best options available. This step can also be done remotely. In order to secure your center stone and begin production, a 50% deposit of the total is required. We can hold your center stone for a limited time while finalizing deposit details before it returns to our inventory.

Deposit and Payment Methods - Lauren B Jewelry accepts all major credit cards, checks, bank wire transfers and PayPal payments. To read about Wells Fargo interest free financing, layaway plans, and more please see our Payments and Financing Page Here

Ring Production - We ask for 3-5 weeks to create each custom made ring, however we can accommodate most time-frames as long as it is discussed prior to production. Please note there are rush fees associated with certain deadlines.

Ring Completion - Once your ring is finished, your Design Consultant will contact you via email. You are welcome to approve the ring in person, or remotely via an HD video, and make final payment thereafter. Once the item is paid in full, you can pick it up from our showroom (8.875% NY state tax applies) or have it shipped via fully insured next day air shipping.

Delivery & Documents - All rings are shipped via FedEx or UPS next day air, and insured for the full value of your purchase. If the finished piece is mailed outside of New York state, there is no applicable sales tax. Should you live internationally there are local duties/taxes that you will be responsible for. We will send the ring to you on your desired date and will also email you a tracking number ahead of time. Your ring will come with an official Lauren B receipt, diamond grading report (if applicable), full appraisal, and limited lifetime warranty card. For a full list of documents, you will receive, Lauren B click here

With your Purchase

You will receive the following documents with your ring:

Official Lauren B invoice
Original GIA grading report for center diamonds, or Warranty card for moissanites
Appraisal Docuement
Lauren B Limited Lifetime Manufacturing Warranty Card
Ring Care Guide
Jeweler’s Mutual Insurance information pamphlet
Velvet Lauren B ring box

Ring Insurance Lauren B highly recommends working with Jeweler’s Mutual to have your piece insured. For most pieces, they can provide same day insurance after the quote is prepared based on the appraisal given to you. Contact Jeweler’s Mutual directly for additional insurance related questions.

Frequently Asked Questions

Limited Lifetime Manufacturing Warranty - We are committed to providing our clients with the highest quality craftsmanship and professional expertise; each jewelry purchase comes with an individual warranty card. Our manufacturing guarantee is to stand behind the integrity of every piece and make sure you are completely satisfied with the entire shopping experience. Learn more about it here.

Upgrade Policy - All GIA certified diamonds purchased from Lauren B are eligible for a 100% credit towards a new diamond that is at least double in value or more and must be three years after your initial purchase to be eligible. Read more here

Exchange and Refund Policy - Standard in stock items may be returned or exchanged within 10 days but must show no signs of wear or tear. We do not accept returns on custom made items, or stock rings that have been altered in any way after purchase. Read more here

For any additional questions you may have, please refer to our FAQ page here or contact your consultant directly.

Ring Sizing & Resizing

At Lauren B, we provide complimentary one time re-sizing on all rings purchased. For those located in the Tri-State Area, please make an appointment for your partner to be sized. It’s ideal that we complete the sizing before the ring is made but we can provide this service after the proposal as well.

For those who cannot make it into our New York showroom, we strongly suggest either going to a local jewelry store to have your ring finger size taken, or using a measuring tool (which we can provide to you as shown in this video) if the former is not an option. Please refer to our full ring re-sizing policy here

There are fully insured shipping costs associated with the shipment, and you will receive a Reverse Shipping Authorization form which needs to be filled out, printed and included with in your package. We will also send you a fully insured return Fed-Ex shipping label, please drop your package off with a shipping associate at a certified FedEx shipping facility.

Measuring Tips - Finger sizes tend to fluctuate according to body temperature, time of day, climate, and general environmental factors. Fingers tend to swell up in the heat as the day progresses, and can constrict when you are cold.

How the ring should fit - The ring should be just large enough to go over your knuckle but fit snug enough once on your finger in order to avoid shifting side to side, or falling off. Many of our designs feature delicate bands so we typically recommend a tighter fit to our clients.

Watch our Ring Sizing IGTV Video Here